Software that protects travel agency margins
Future Media builds automation for agencies that run on Travelport and the Nucore TRAACS back office. CreditGuard controls corporate credit at the moment of ticketing. ADM Saver removes schedule-change segments before they become airline ADM fees.
CreditGuard: credit control built into ticketing
Agents need speed and finance needs control. Manual credit checks fail at both: tickets go out beyond approved limits, approvals sit in email chains, and nobody can show who approved what. CreditGuard connects the SmartPoint terminal to central credit governance, so every ticket request is checked and recorded without leaving the agent's workflow.
- Reduce credit exposure. Limits are checked before the booking is confirmed.
- Speed up approvals. Requests that comply are approved automatically; others go to the right approver.
- Standardise governance. The same rules apply across every tenant, team and market.
- Improve audit confidence. Every decision is recorded with a timestamp.
Ticket requests (illustration)
- The agent starts a credit check from the SmartPoint terminal.
- The CreditGuard plugin sends the request securely to the web service.
- The service reads credit data from TRAACS and applies your rules: approve, or start a workflow.
- Approvers are notified and every decision is logged for audit.
Real-time credit checks
Instant approve or escalate decision when the agent issues the request.
Configurable approval flows
Multi-step approvals with role and user-based routing. Approve, reject and comment.
TRAACS integration included
Reads partner and credit data from the TRAACS back office.
Multi-tenant with role-based access
Each agency or team works in its own isolated space with its own permissions.
Complete audit trail
Status changes and approval actions are kept as a permanent record.
Minimal agent disruption
Agents keep using familiar SmartPoint commands. No new application to learn.
Secure by design
Read-only back office access
CreditGuard reads credit data from TRAACS. There is no write path back to your accounting system.
Token-based API security
Only authorised systems can reach the approval service, with rate limiting and role-based access.
Encrypted in transit
Credit data is protected with SSL/TLS between the terminal, the portal and the accounting system.
Tenant isolation and audit logs
Each agency or team is separated, and approvals and status changes are logged for evidence.
ADM Saver: stop schedule changes turning into ADM fees
Every airline schedule change places an HX, UC, NO or UN segment in a queue. If it is missed, it can end up as an airline debit memo. Watching dozens of queues across PCCs by hand is slow, and managers only see the exposure when the invoice arrives. ADM Saver does the watching for you.
Automated processing
Detects schedule changes, removes HX, UC, NO and UN segments and documents each action on the PNR.
Full queue and PCC coverage
Monitors several queues and PCCs at once, around the clock.
Automatic notifications
Emails the agency, managers and consultants, with flexible routing rules.
Clean, exportable reports
Lists of verified HX removals and summary reports with totals, as a record for audits.
Easy configuration
One screen for queue numbers, status codes, run interval and email routing. Change it any time.
Multi-tenant admin dashboard
Run several agencies from one console, with a live job monitor and per-queue progress.
Multi-PCC setup
Configure queues, users and PCCs for each client in one place.
Proven in the Middle East
In daily use with travel agencies across the region.
What you receive
Each run produces a clear status report: items processed, segments cancelled and verified, and anything that still needs attention. It is emailed to the people you choose, so managers and consultants see the result without opening the system.
Two editions
Client edition
- Runs on your own infrastructure
- Simple, intuitive dashboard
- Full processing history
Cloud edition
- Nothing to install on your premises
- Maintenance-free and fully managed
- 24x7 uptime, multi-tenant admin
Setup is a single, one-time configuration. Agencies are typically live within days.
About Future Media
Future Media has built travel-tech solutions for more than 30 years, with hands-on experience of Travelport Galileo APIs and GDS workflows. We deliver full-stack products, from installed Windows clients to cloud dashboards, with purpose-built automation that removes repetitive agent work. Our team's background includes Emirates Airlines and Travelport.
Frequently asked questions
What is CreditGuard?
Credit control for travel agencies, built into the SmartPoint ticketing workflow. It checks credit limits from the TRAACS back office, routes approvals and records every decision.
What is ADM Saver?
Software that watches the queues and PCCs you assign and automatically removes HX, UC, NO and UN schedule-change segments so they do not turn into airline ADM fees.
Do the products work with Travelport and TRAACS?
CreditGuard works inside the Travelport SmartPoint workflow and connects to the Nucore TRAACS back office. ADM Saver works with Travelport queues and PCCs.
Is ADM Saver available as a cloud service?
Yes. Choose the Client edition on your own infrastructure or the fully managed Cloud edition.
How do I get a demo?
Email Mohammed@futuremedia.ae, call +971 52 364 5429, or message us on WhatsApp.
Talk to us about your agency
Email Mohammed@futuremedia.ae
Call +971 52 364 5429
WhatsApp +971 52 364 5429
Tell us how your agency issues tickets and handles queues today, and we will show you where CreditGuard and ADM Saver fit.
Request a demo WhatsApp us